Privacy Policy

Quick summary

At Ellicon LLC (the "Company", "we", "us"), our policy is simple: we will not do anything with any information given beyond what you explicitly request (for example, to respond to a contact request). We do not sell personal data or use data for profiling. This page explains the small amount of information we may receive when you contact us and how we handle it.

1. What information we may receive

We try to minimize data collection. In practice, any data we receive is limited to information you voluntarily provide, for example when you:

• Use a contact form to request a quote or support (name, email, phone number, message);
• Send us an email (the content of your email and any contact information you include);
• Leave publicly visible reviews or comments (if enabled).

We do not automatically collect or retain payment card numbers, government IDs, or health data.

2. How we use information

Consistent with our promise above, we will only use information you give us to:

• Respond to your inquiry or provide a quote;
• Schedule and provide services you requested;
• Comply with legal obligations if required (see Exceptions below);
• Maintain basic records of interactions for quality control and to follow up when requested.

If you explicitly request we delete your information, we will comply except where retention is required by law or for legitimate business purposes (billing, legal defense).

3. Sharing and third parties

We will not share your personal information for marketing or sell it to third parties. The only exceptions are:

• Third-party service providers acting on our behalf (for example, hosting, email delivery, analytics) who are contractually restricted from using data beyond the services they provide;
• If required by law, court order, or to respond to lawful requests from public authorities;
• To protect the rights, property, or safety of our Company, our users, or others.

Where feasible, we will anonymize data before sharing for analytics or performance monitoring.

4. Cookies and tracking

Our site uses minimal cookies for essential site functionality. We do not track you for advertising purposes. If third-party tools (analytics, maps, video embeds) are present, they may set cookies; these tools are third-party and their cookie behavior is governed by their respective policies.

5. Security and retention

We take reasonable technical and organizational measures to protect information you send us. This includes secure hosting and limited access to information only by authorized personnel.

We retain information only as long as necessary for the purposes above or as required by law. If you request deletion, we will remove personal data from active systems and ensure it is not used further.

6. Your rights

You have the right to request access to the personal data you provided, request correction, or request deletion. To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

7. Children

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

8. Contact & data requests

If you have questions, or want to request access, amendment, or deletion of your data, contact:

Ellicon LLC
Email: info@iotpgh.com
Phone: (724) 826-8292
Address: Sarver, PA (service area)

Please include as much detail as possible to help us process your request quickly (your name, contact details, and a description of the request).

9. Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be posted with clear notice.

10. Exceptions & legal compliance

While our practice is that we will not do anything with any information given beyond honoring your request, please note the realistic, limited exceptions:

• We may disclose information if required by law or to defend legal rights.
• We may use minimal data strictly to deliver a service you requested (for example, contact information used to schedule and deliver an appointment).

This section simply recognizes that legal or service-delivery obligations can require limited handling of data; our overall policy remains to minimize data use and avoid sharing.